9/9/2023 0 Comments InsyncOverall, I would say the experience is net positive. It looks dated compared to newer systems but that is not too important. The other aspect that was not as good as our last EHR was the aesthetics of the software. However, this is necessary to have the level of customization and tools it offers. The software can be very complex when setting up configurations or having to make changes. INSYNC has all of these items and it was exactly what we were looking for to keep our growing practice running smoothly. We outgrew our prior EHR that was missing Prescriber Tools, more powerful scheduling tools and lacked powerful reporting. We are now implementing their RCM services to further enhance our financials. were helpful getting the billing side of things set up. He did a great job getting the foundations of our system set so transitioning was smooth. Our Implementation specialist has been amazing and has continued to provide top notch support when needed. The support has been great, they are based in the USA and always responsive. The people at INSYNC make a huge difference. 3rd party communication and response could have been a little better, but we did get through it all and things seem to be working as they should. We would have liked to implement the fax system in insync, but it was more than expected so we declined. The additions that we wanted after our contract was signed seems to be pretty costly. This has slowed down the onboarding of providers. I believe we had some issues with understanding the different provider tiers and how to set them up. They were very friendly and educated on the system, which made it great for us! CONS He made the trainings fun and interesting. did a great job with our training and made sure we understood the different programs. was quick to respond to our changes that we needed and developing our different templates. He really understood our practice and had great suggestions. made the development of this program very easy to develop. Contact us today to learn more about how we can help you achieve your goals.The reports seem to be a great benefit for us and I look forward to using these. If you are looking for a partner that can help you create positive change, simplify complexity, and drive growth, look no further than our human-centered consultancy. We also remove silos, build communities, and create workplace environments that support personal, professional, and business growth. Our innovative yet practical solutions include simplifying and integrating safety systems and processes, embedding a human-centered approach to the employee experience, creating learning experiences that people want to be part of, and shifting mindsets to change behaviours and embed physical and psychological safety into daily operations. With a holistic and practical approach to everything we do, we help our clients to identify their current and preferred reality and build solutions for practical, sustainable change. We are on a mission to educate our clients to build purpose-led, inclusive, human-centered leadership capabilities and co-create workplaces that enable and empower their people to be extraordinary and their businesses to flourish. Our vision is to create workplace cultures where everyone thrives by reducing complexity and overwhelm, integrating physical and psychological safety into everyday operations, and adopting a human-centered approach to leadership, recruitment, and the entire employee experience. By leveraging the latest findings in neuroscience, positive and cognitive psychology, we are redefining traditional practices related to people, safety, and culture around the world. We are a purpose-led, human-centered professional services company dedicated to transforming the employee experience and building work environments where everyone thrives.
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